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Recruitment

What We Offer

Left Field Talent offers specialised recruitment services for those looking to fill a vacancy in the sporting sector. We believe that people are a company’s greatest asset and we strive to provide the best quality people for your needs.

Whether you have one specialised position or a several general positions, employing the right people can ensure your venture is a successful one. We are experienced in offering recruitment services for those who need to have people ready to hit the ground running in a short period of time, or you can take advantage of our bespoke recruitment service providing fully vetted and qualified people for more specialised roles.

Under the ‘Left Field’ banner, we also offer Left Field Sports Solutions for those needing assistance with aligning an organisational structure with a strategic plan and advice on people and culture needs.

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Current Roles:

BUSINESS OPERATIONS MANAGER - PADDLE AUSTRALIA

Job Details

  • Play a leadership role in an Olympic Sport
  • Competitive Salary
  • Location Sydney but negotiable

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Management
  • Location: Sydney
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here

BUSINESS OPERATIONS MANAGER – PADDLE AUSTRALIA
 
LOCATION: SYDNEY OLYMPIC PARK OTHER LOCATIONS WILL BE CONSIDERED
 
BUSINESS OPERATIONS MANAGER                                                                                                                   
Paddle Australia (formerly Australian Canoeing) is the peak body for paddle sports in Australia. Paddle Australia represents and services a large and growing paddling community. This community includes people that paddle purely for fun, recreation and adventure, enjoying the health and well-being benefits that come from being on the water, as well as many that compete in the disciplines of Canoe Polo, Marathon, Slalom, Freestyle, Sprint, Ocean Racing and Wildwater. Having recently finalised our new vison and strategic plan, we are looking for a dedicated, hardworking individual to work within our small Executive Management Team, charged with delivering our agreed plan and change agenda.
 
You can find more information about Paddle Australia here - http://paddle.org.au/
 
 
What is Australian Canoeing looking for in their Business Operations Manager?
This role will be responsible for the management and delivery of all organisation-wide services, supporting agreed business outcomes at a national and, where appropriate, state and local level. The Business Operations Manager will work closely with the CEO in establishing, managing and reporting against the strategic objectives of the organisation and more generally the sport and recreation of paddling in Australia.
 
 
What does the Business Operations Manager do?
In this role you will work with the National Performance Director, Sports Services Manager, Participation and Education Manager. with staff reporting to you in the areas of Finance, IT and Marketing Communications. The BOM will be Deputy CEO and will act as CEO from time to time.
 
Key Accountabilities:
 
Finance, Governance & Management Structures
  • Establish structures and processes, including shared services, to ensure an appropriate level of compliance at national, state and local level;
  • Develop, refine and review governance, policies and a risk management framework that ensures best practice across all areas of the business and the sport and recreation of paddling
  • Overseeing appropriate, efficient and integrated planning, budgeting and finance processes and reporting arrangements, supporting ‘best practice’ standards of governance
Communication
  • Supporting the promotion of paddling, reinforcing the position as both a successful competitive sport and a recreation offering fitness, well-being, fun and adventure to paddlers of all ages
  • Developing and managing digital and other delivery systems that provide for the effective engagement with and delivery of services to the paddling community
People & Stakeholder Management
  • Developing programs and initiatives that recognise and reward the value and importance of the human capital that supports paddling, with specific attention to paid staff and volunteers at all levels;
  • Building support for paddling through engagement with the broader paddling community and relationships with federal, state and local governments and organisations with aligned objectives and values;
  • Providing support to the CEO around the overall management of key stakeholder groups including the Australian Sports Commission, AIS, AOC, APC, SIS/SAS and Departments of Sports and Recreation as well and the Board, Committees, Panels and Advisory Groups of Australian Canoeing
To be successful you will need to –
  • Increase recognition of paddling as a sport and recreation;
  • Improve engagement with an increasing numbers of paddlers; and
  • Recognise the successful role of Paddle Australia
 
 
You will be expected to have –
  • Experience in a similar role;
  • Tertiary qualification in business management or similar;
  • High level administration experience;
  • Project management experience;
  • Good working knowledge of the principles of compliance;
  • Knowledge of sport desirable but not essential
 
You will –
  • Demonstrate good people and relationship building skills both internally and externally
  • Be able to express ideas and concepts clearly, effectively both orally and in writing to a variety of audiences
  • Show strong attention to detail
  • Be a confident communicator, able to represent the organisation at the highest level
Other Information –
  • A competitive salary will be offered dependent on skills and experience
  • The role will be based at the AC Office at Sydney Olympic Park or an alternative location by negotiation. Some domestic travel will be required.
 
 
Apply Now!
 
To have a confidential discussion contact Paul Bruce from Left Field Sports Solutions on 0407 426 592.
 
If you would like to view a more detailed Position Description, please send your request to paul@leftfieldsportssolutions.com.au
 
When submitting your application please include the following;
  • a covering letter
  • your resume
  • an indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/
 
Applications close at 5:00pm AEDT on 25 September
 

General Manager High Perfrormance

Job Details

  • Senior role and opportunity to work in an Olympic Sport
  • Great career opportunity
  • Melbourne or Canberra based

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Management
  • Location: Melbourne
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here

GENERAL MANAGER HIGH PERFORMANCE - GYMNASTICS AUSTRALIA
 
LOCATION: MELBOURNE OR CANBERRA
 
This is a new role for Gymnastic Australia’s High Performance team with a primary focus on delivering the High Performance Plan 2018+ strategic objectives and priorities.
 
Gymnastics Australia (GA) is the national governing body for gymnastics within Australia. Established in 1949, Gymnastics Australia's mission is to promote, develop and grow gymnastics for the enjoyment of all. Encompassing seven gymsports being the Olympic disciplines of Women's and Men's Artistic, Rhythmic and Trampoline Gymnastics, as well as Aerobic Gymnastics, Acrobatic Gymnastics and Gymnastics for All, gymnastics provides opportunities for all Australians.
 
You can find more information about Gymnastics Australia here:  https://www.gymnastics.org.au/
 
What is Gymnastics Australia looking for in their General Manager High Performance?

This role will work closely with the Director, Performance Strategy & Engagement in the implementation, monitoring and review of GA’s HPP2018+ strategic objectives and the development of the respective Olympic Gymsport’s operational plans, budgets and campaign activities. It will also be responsible for providing critical advice and evidence-based information to the DPS&E for the determination and allocation of resources, to accurately report on key performance measures and to assist in the preparation of GA board HP reports, State ED meetings and key stakeholder reporting and submission requirements.
 
A key part of the role is to manage the development and implementation of frameworks to ensure HP policies, guidelines and processes and are up-to-date, accessible and distributed in timely manner.
 
What does the GM High Performance do? 
 
This is a leadership role that will work closely with the high performance team to:
  • Deliver in collaboration with the Director, Performance Strategy and Engagement (DPS&E) identify systems and processes for the implementation, monitoring, evaluation and accurate reporting of the key deliverables and priorities of the HPP2018+;
  • Provide advice and exceptional support to the DPS&E for the Olympic Gymsports of Men and Women’s Artistic Gymnastics and Trampoline;
  • Support the DPS&E in managing the functions and activities of GA’s Olympic Gymsport programs;
  • Develop appropriate management tools to accurately report on the status of operational plan key performance objectives, activities and measures/results;
  • Work collaboratively to establish and maintain effective partnerships with key internal and external stakeholders;
  • Provide exceptional and timely advice on issues to the DPS&E that can be used by the CEO and Board as needed.
  • Manage and facilitate the establishment of the athlete intelligence system through proactive engagement with key personnel and to ensure processes capture and report on quality data within the Athlete Management System (AMS);
  • Facilitate the operation of GA’s High Performance Advisory panel;
  • Work with the DPS&E to develop and implement GA’s High Performance program’s capability and development engagement strategy;
  • Develop and manage, in conjunction with DPS&E, annual operating budgets for each respective HP Cost Centre and as aligned to the respective operational plan and agreed performance activities;
  • Monitor and review operating budgets and provide, as required, reports to the DPS&E.
 
 
Who are you?

A strong administrator with experience in a high performance environment.
 
While a Gymnastics background and prior experience in a high performance (HP) environment will be advantageous, candidates with appropriate HP and sport sector experience will be equally considered.
 
 
The ideal candidate will have:

Skills and experience
  • Experience in leading High Performance programs;
  • Demonstrated experience and success in managing financial resources, risk management, business planning and strategy development;
  • Experience in developing, implementing and monitoring compliance with policy and process;
  • Experience and demonstrated capacity to provide timely, compelling, accurate and concise advice to support decision making for DPS&E and senior management colleagues;
  • Experience in project management;
  • An exceptional understanding of the performance drivers that underpin High Performance Sport;
  • Broad understanding of the contemporary international high performance sport environment;
  • Knowledge of Australia’s high performance sport sector.
 
Personal attributes
  • Strong clarity in thinking and problem solving;
  • Highly adaptable;
  • A collaborative style to build effective relationships and an ability to engage with key personnel in a performance focussed environment and encourage team work and sharing of knowledge;
  • The ability to clearly convey information and ideas that engage and assist performance support, coaches and athletes leading to understanding and acceptance.
  • Excellent written and verbal communication including the ability to make presentations to others.
  • Capable of building strong positive relationships and motivate and inspire others to excellence.
 
Apply Now!
 
To have a confidential discussion contact Paul Bruce from Left Field Sports Solutions on 0407 426 592.
 
If you would like to view a more detailed Position Description, please send your request to paul@leftfieldsportssolutions.com.au
 
When submitting your application please include the following;
  • a covering letter
  • your resume
  • an indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/


 
Applications close at 5:00pm AEDT on 26 September
 

PERFORMANCE HEALTH /AMS COORDINATOR - GYMNASTICS AUSTRALIA

Job Details

  • Senior operational role
  • Based in Melbourne or Canberra
  • Opportunity to work in an Olympic Sport

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Operations Manager
  • Location: Melbourne
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here

PERFORMANCE HEALTH /AMS COORDINATOR – GYMNASTICS AUSTRALIA
 
LOCATION: MELBOURNE or Canberra
 
This is a new role for Gymnastics Australia’s High Performance team with a key focus on coordinating the proactive clinical and performance support services.
 
Note: Whilst the role is being offered as a full-time position GA will also consider a split role for Performance Health and AMS Coordinator; 0.5 respectively.
 
Gymnastics Australia (GA) is the national governing body for gymnastics within Australia. Established in 1949, Gymnastics Australia's mission is to promote, develop and grow gymnastics for the enjoyment of all. Encompassing seven gymsports being the Olympic disciplines of Women's and Men's Artistic, Rhythmic and Trampoline Gymnastics, as well as Aerobic Gymnastics, Acrobatic Gymnastics and Gymnastics for All, gymnastics provides opportunities for all Australians.
 
You can find more information about Gymnastics Australia here:  https://www.gymnastics.org.au/
 
What is Gymnastics Australia looking for in their Performance Health /AMS Coordinator?
 
The Performance Health /AMS Coordinator is a new role for Gymnastics Australia’s High Performance team with a key focus on coordinating the proactive clinical and performance support services as it relates to injury prevention, injury management and rehabilitation, health care and well-being for the Olympic Gymsports of Men’s and Women’s Artistic and Trampoline.
 
What does the Performance Health /AMS Coordinator do? 
 

In this role you will work closely with the high performance team to effectively;
 
  • Coordinate the development and delivery of systems and processes that support Performance Health to optimise athlete competition readiness and performance. This includes coordinating a progressive and inter-disciplinary performance support approach that includes multiple functions (sport science and sport medicine, athlete well-being), the Implementation of national protocols and data collection and the implementation of proactive physical and well-being strategies.
  • Facilitate and assist in the planning, implementation, administration and engagement of the Athlete Management System (Smartabase) that will form GA’s primary platform for athlete monitoring and performance data.
 
KEY ACCOUNTABILITIES
Performance Support Services, Policies & Guidelines
  • In collaboration with the Director, Performance Strategy and Engagement (DPSE) and the Chief Medical Officer (CMO), establish GA’s performance support service framework to monitor compliance to the National Performance Support Services policies, standards and guidelines.
 
Performance Support Service Network
  • Map and coordinate GA’s performance support service network to ensure the provision and access to high quality SSSM practitioners to provide support services for domestic and international events.
 
Athlete Management System and Administration
  • Lead and coordinate the development and implementation of GA’s athlete management system (AMS) as the primary platform for athlete monitoring and performance data.
 
Athlete Illness and Injury Register
  • Maintain GA’s athlete illness and injury register through use of the AMS and work with HP programs/coaches to implement illness and injury preventative strategies.
 
Who are you?
 
A strong administrator with a background in high performance sports environment (preferred).

The ideal candidate will have:

Skills and experience
  • Experience leading and coordinating a team of specialists and/or practitioners
  • Experience in developing, implementing and monitoring compliance with policy and process;
  • Experience in project management;
  • Understanding of Smartabase or a similar software platform;
  • Advanced knowledge of Excel and MS Office suite;
  • Knowledge of Australian high performance sport systems;
  • Awareness of the requirements of High Performance athletes, coaches and performance service providers.
 
Personal attributes
  • Strong clarity in thinking and problem solving;
  • Highly adaptable;
  • A collaborative style to build effective relationships and an ability to engage with key personnel to encourage team work and sharing of knowledge;
  • Able to clearly convey information and ideas that engage and assist performance support, coaches and athletes leading to understanding and acceptance.
  • Excellent written and verbal communication including ability to make presentations to others;
  • Capable of building strong positive relationships and motivate and inspire others to excellence.
 
Apply Now!
 
To have a confidential discussion contact Paul Bruce from Left Field Sports Solutions on 0407 426 592.
 
If you would like to view a more detailed Position Description, please send your request to paul@leftfieldsportssolutions.com.au
 
When submitting your application please include the following;
  • covering letter
  • resume
  • indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/


 
Applications close at 5:00pm AEDT on 26 September

Manager- Fitness Services & Community Programs

Job Details

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Management
  • Location: Sydney
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here

Manager – Fitness Services & Community Programs
 
Macquarie University Campus Life
 
If you are a looking for your next career challenge and want to work within a vibrant and dynamic environment, the team at Macquarie University Sport & Aquatics Centre have some amazing roles to fill.
 
Over the past 6 months, Macquarie University Sport and Recreation have undertaken a major review of its structure and people resources and they are now looking for some highly motivated, experienced and talented individuals to complement their existing team.”
Macquarie University Campus Life offers competitive salary packages, a wide range of employee benefits and a fantastic working environment and culture.
 
 
What is Campus Life looking for in the Manager- Fitness Services & Community Programs?

We are seeking a dynamic individual to build and lead a team. They will be required to manage the health & fitness, gymnastics and martial arts program work areas of Macquarie University Sport. The focus will be to deliver exceptional customer experiences and consistent commercial performance of the Sports & Aquatic Centre (SAC).
 
Some of the responsibilities of the role include planning, delivery and development of the programs, promoting exceptional customer service, staff development, ensuring WHS risk and compliance, contractor management and working collaboratively with internal and external service providers to achieve business objectives.
  
What does the Manager- Fitness Services & Community Programs do?
  
Key Responsibilities:  

Leadership
  • Develop operational plans that align to and deliver on Sports & Aquatic Centre (SAC) business objectives;
  • Provide leadership and mentoring to the Fitness Services & Community Programs Team to ensure cohesiveness, clear succession plans and development opportunities;
  • In collaboration with HR, manage recruitment, induction, training, mentoring and review of all Fitness Services & Community Programs staff and contractors associated with the programs;
  • Promote the ideals of excellence and responsiveness in customer service;
  • Ensure strict compliance with all relevant regulations governing the safe operation of the SAC;
  • In collaboration with the Customer Service & Sales Manager ensure adequate product knowledge is planned and delivered to enable an efficient and memorable customer experience is achieved;
  • In collaboration with the Marketing Portfolio Manager, identify key customer markets and develop the annual marketing & promotional plan to increase market share;
  • In collaboration with the Aquatic Service Manager provide a range of forums for all Coordinators to share knowledge of program design, delivery and assessment to enhance a consistent customer experience and utilisation of systems, processes and practices;
  • In collaboration with the Operations Manager ensure the consistent planning, delivery and assessment of venue presentation, legislative compliance and customer service standards;
  • Ensure the implementation and review of timely, accurate, transparent and meaningful reports to the Venue Manager SAC as required.


Operational Management
  • Oversee and manage all health & fitness services, the gymnastics and martial arts program within SAC;
  • In conjunction with the Venue Manager SAC, develop, implement and monitor annual operation and capital budgets including annual performance targets for each program work area and ensure alignment with the University procurement guidelines;
  • Develop and lead comprehensive strategies to maximise member retention;
  • Ensure the delivery of high quality services in key program areas including but not limited to health club, group fitness, gymnastics, martial arts and customer service;
  • Develop and implement systems and processes that facilitate high levels of service delivery and achieve impressive levels of customer satisfaction;
  • Continually evaluate programs to meet customer expectations;
  • Maintain a strong knowledge of industry activity and trends to ensure continued relevance to our University communities;
 
To be successful, you will need to have-
  • Awareness of the unique challenges associated with providing commercial programs and services in a university environment;
  • Experience in the design, delivery and assessment of community programs;
  • Highly developed leadership skills with a capacity to motivate and build the capacity of staff;
  • Excellent interpersonal, communication and negotiation skills.   
You will be expected to have-
  • A minimum of a Degree in Sport & Recreation Management/Business or related fields or a minimum of three (3) years’ experience in a senior management role preferably in a health & fitness centre environment;
  • Experience in the design, delivery and assessment of community programs;
  • Extensive knowledge and experience in the sport/health & fitness industry or related field;
 
Desirable:
  • Highly developed financial management skills;
  • Ability to predict and adapt business operations to future market trends;
  • Ability to remain effective in an ever-changing environment;
  • Ability to promote the services to members and drive an innovative sales program;
  • Extensive experience and an acute understanding of customer service within the health & fitness industry.

  
APPLY NOW
To have a confidential discussion and find out more about this exciting opportunity, contact Rana El Safadi from Left Field Sports Solutions on 0404 804 021.
A detailed Position Description is available please email – rana@leftfieldsportssolutions.com.au
  
In submitting your application please include the following;
  • a covering letter
  • your resume
  • provide an indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/

Applications close at 5:00pm – 2nd October 2018

Manager Customer Services & Sales

Job Details

  • Sales & Customer focussed background required
  • Excellent career opportunity
  • Great working environment

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Management
  • Location: Sydney
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here


 
Macquarie University Campus Life
 
If you are a looking for your next career challenge and want to work within a vibrant and dynamic environment, the team at Macquarie University Sport & Recreation have some amazing roles to fill.
 
Over the past 6 months, Macquarie University Sport and Recreation have undertaken a major review of its structure and people resources and they are now looking for some highly motivated, experienced and talented individuals to complement their existing team.”
Macquarie University Campus Life offers competitive salary packages, a wide range of employee benefits and a fantastic working environment and culture.
 
What is Campus Life looking for in the Manager – Customer, Services & Sales?

We are seeking a dynamic individual to build and lead a team to drive process improvement, utilise and enhance customer and sales support systems, deliver program and event enrolments, sales and promotional plans, customer feedback systems, retail offerings and venue bookings whilst ensuring that the highest level of customer service is being provided.
 
The role will be responsible for motivating and leading a team of exceptionally driven, customer-obsessed agents and team leaders all while analysing systematic issues and implementing solutions to challenging problems.
 
What does the Manager – Customer, Services & Sales do?
  
Key Responsibilities:  
  Leadership
  • Understand and communicate Campus Life mission, strategic themes and how Sport & Aquatic Centre (SAC) business objectives contribute;
  • Develop operational plans that align to and deliver on, Sports & Aquatics business objectives;
  • In collaboration with HR, manage recruitment, induction, training, mentoring and review of all Customer Service & Sales Team staff and contractors associated with operating the SAC;
  • Supervise, lead, coach and motivate the Customer Service & Sales Team to ensure cohesiveness, agreed performance targets, clear succession plans and development opportunities;
  • Continually foster a culture across the team that champions and drives the organisation’s mission, vision and values;
  • In collaboration with the Aquatics Services Manager and Fitness Services & Community Programs Manager, ensure team members are continually updated with and have a full understanding of the latest marketing, program enrolment and sales processes.
 
Operational Management
  • Oversee and manage all Customer Service & Sales operations of S&A to ensure the achievement and maintenance of customer service levels;
  • Develop/refine S&A policies, practices and procedures to continually improve customer satisfaction;
  • Help define, communicate and implement customer service standards / expectations for each role in the team;
  • Improve customer service quality and efficiency results by studying, evaluating, and re-designing processes, establishing and communicating team metrics, monitoring and analysing results and implementing change as needed;
  • Identify and communicate customer service and sales related issues and trends to other internal teams as they arise;
  • Coordinate and manage Customer Service & Sales projects and initiatives;
  • Administration responsibilities include, but not limited to, report generation, reviews / submissions, maintenance of operating manuals and schedules;
  • Oversee the expense budget to ensure alignment with the University procurement guidelines.

To be successful, you will need to –   
  • Clearly demonstrate that you have experience leading and developing teams
  • Strong written & oral skills
  • Excellent interpersonal, communication and negotiation skills
  • Strong analytical and problem-solving skills
  • Provide excellent customer service

You will be expected to have –   
  • 3-5 years relevant experience within a contact centre sales environment
  • Excellent interpersonal, communication and negotiation skills
  • Ability to work in a dynamic and fast-paced environment with constant change
  • Absolute passion for ensuring a memorable customer experience with every contact
  • Building and managing relationships with a variety of stakeholders
 
  Desirable -   
  • Experience working within a University environment
  • Cert IV in Workplace Assessment & Training

  
APPLY NOW
To have a confidential discussion and find out more about this exciting opportunity, contact Rana El Safadi from Left Field Sports Solutions on 0404 804 021.
A detailed Position Description is available please email – rana@leftfieldsportssolutions.com.au
  
In submitting your application please include the following;
  • a covering letter
  • your resume
  • provide an indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/

Applications close at 5:00pm - 24th September 2018.

Venue Manager - Sports & Aquatics

Job Details

  • Lead a diverse and dynamic team
  • Excellent career opportunity
  • Great working environment

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Management
  • Location: Sydney
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here

Macquarie University Campus Life
 
 
If you are a looking for your next career challenge and want to work within a vibrant and dynamic environment, the team at Macquarie University Sport & Recreation have some amazing roles to fill.
 
Over the past 6 months, Macquarie University Sport and Recreation have undertaken a major review of its structure and people resources and they are now looking for some highly motivated, experienced and talented individuals to complement their existing team.”
Macquarie University Campus Life offers competitive salary packages, a wide range of employee benefits and a fantastic working environment and culture.
 
What is Campus Life looking for in the Venue Manager – Sports & Aquatics?

We are seeking a dynamic individual to build and lead a diverse team, to deliver a memorable customer experience and consistent commercial performance of the business. You will know what it means to adopt a custodian approach to the role and build positive sustainable relationships with members of the Macquarie University community, other sporting organisations and bodies.
 
The role will be responsible for the planning, implementation and management of all aspects of day to day venue operations including inspiring the team to reach their potential, business development, promote the ideals of excellence and responsiveness in customer service, innovative program delivery, event operations and logistics, maintenance management and reporting, oversight of tenants including food and beverage, venue presentation and financial management and reporting.
 
 What does the Venue Manager – Sport & Aquatics do?
  
Key Responsibilities:  

Leadership
  • Develop strategic and operational plans that align to, and deliver on, Campus Life’s strategic themes;
  • Provide leadership and mentoring to the Venue Management Team to ensure cohesiveness, clear succession plans and development opportunities;
  • Understand the risk profile of the Sports & Aquatics portfolio and mitigate to ensure our communities are safe, inclusive and fun;
  • Identify and establish positive and sustainable working relationships with all stakeholders & relevant regulatory bodies and deliver professional and timely reporting and communication as required;
  • Balance the commercial results and revenue opportunities with the University’s community engagement approach and reputation.

Business Development
  • Develop and implement plans and strategies to increase engagement with University communities while retaining profitability and commercial returns;
  • Work collaboratively with internal Campus Life units to identify opportunities to increase and diversify offerings within the S&A that are compatible with purpose of the venue and the strategic priorities of Campus Life;
  Operational Management
  • Work collaboratively with University functional specialists including, but not limited to Property, Risk & Assurance and external contractors to deliver successful events in the S&A, effective asset management practices, facility presentation standards; traffic management and parking plans;
  • Manage relevant operating agreements, leases and contracts with hirers, service providers and tenants;
 
Financial Management
  • Ensure financial controls for all business related activities within the S&A are completed in accordance with Campus Life policy and practice;
  • Ensure regular monitoring of financial performance and adjustments to ensure achievement of performance objectives.
  
To be successful, you will need to –   
  • Clearly demonstrate that you have experience leading and developing teams
  • Demonstrate experience in developing, implementing and reviewing operational procedures and compliance
  • Demonstrate strong problem solving and decision-making skills
  • Communicate effectively at every level
  • Provide excellent customer service
  • Demonstrate the ability to build and manage relationships with key stakeholders
  • Treat workplace health and safety with the highest importance
    
You will be expected to have –   
  • A tertiary qualification in recreation or sport management
  • Minimum five years’ experience in leadership roles within stadium, arena or venue management;
  • Knowledge of human resourcing and experience in developing and leading a team and in driving a positive culture of success;
  • Knowledge of, and experience in, building services and maintenance management;
  • Knowledge of venue management systems including, but not limited to, access control, CCTV, AV and CRM’s;
  • Comprehensive knowledge of current best practice and trends within the venue management, fitness and aquatics environment;
  • Understanding of the Not For Profit sector, particularly within a sporting context;
  • Experience in developing relationships with a diverse range of stakeholders;
  •  correspondence;
  • Experience in setting, monitoring and analysis of financial budgets;
  • A NSW Working with Children Check.
 
  Desirable:   
  • Experience in change management
  • Sharing Campus Life’s values of courage, agility, rigour, empowerment and support
  • Ability to work outside normal working hours as may be required. 
APPLY NOW
To have a confidential discussion and find out more about this exciting opportunity, contact Paul Bruce from Left Field Sports Solutions on 0407 426 592.
A detailed Position Description is available please email – paul@leftfieldsportssolutions.com.au
  
In submitting your application please include the following;
  • a covering letter
  • your resume
  • provide an indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/

  
 Applications close at 5:00pm – 17th September 2018

Manager Aquatic Services

Job Details

  • Leadership role
  • Major focus on delivering aquatics programs
  • Great working environment

Job Classification

  • Category: Sport & Recreation
  • Sub-category: Management
  • Location: Sydney
  • Work Type: Permanent / Full Time

Apply Now

To view the full job description click here

Macquarie University Campus Life
 
If you are a looking for your next career challenge and want to work within a vibrant and dynamic environment, the team at Macquarie University Sport & Recreation have some amazing roles to fill.
 
Over the past 6 months, Macquarie University Sport and Recreation have undertaken a major review of its structure and people resources and they are now looking for some highly motivated, experienced and talented individuals to complement their existing team.”
Macquarie University Campus Life offers competitive salary packages, a wide range of employee benefits and a fantastic working environment and culture.
 
What is Campus Life looking for in the Manager – Aquatic Services?
We are seeking a dynamic individual to build and lead a team to manage the aquatics programs and services with a focus on delivering memorable customer experiences, legislative compliance, event delivery and consistent commercial performance of the Sports & Aquatic Centre (SAC).

 The role will be responsible for the planning, delivery and development of the programs and customer service, staff development, ensuring WHS risk and compliance, contractor management, and working collaboratively with internal and external service providers to achieve business objectives.
  
What does the Fitness Services & Community Programs do?
  
Key Responsibilities:  

Leadership

  • Develop operational plans that align to, and deliver on, Sports & Aquatic Centre (SAC) business objectives;
  • Provide leadership and mentoring to the Aquatics Services to ensure cohesiveness, clear succession plans and development opportunities;
  • In collaboration with HR, manage recruitment, induction, training, mentoring and review of all Aquatic Services Team staff and contractors associated with the programs;
  • Promote the ideals of excellence and responsiveness in customer service;
  • Understand the risk profile of SAC and mitigate to ensure our communities are safe, inclusive and fun;
  • Ensure strict compliance with all relevant regulations governing the safe operation of the SAC;
  • In collaboration with the Customer Service & Sales Manager, ensure adequate product knowledge is planned and delivered to enable an efficient and memorable customer experience is achieved;
  • In collaboration with the Marketing Portfolio Manager, identify key customer markets and develop the annual marketing & promotional plan to increase market share;
  • In collaboration with the Fitness Services & Community Programs Manager provide a range of forums for all Coordinators to share knowledge of program design, delivery and assessment to enhance a consistent customer experience and utilisation of systems, processes and practices;
  • In collaboration with the Venue Operations Manager ensure the consistent planning, delivery and assessment of venue presentation, legislative compliance and customer service standards. Develop operational plans that align to, and deliver on, Sports & Aquatic Centre (SAC) business objectives;
  • Provide leadership and mentoring to the Aquatics Services to ensure cohesiveness, clear succession plans and development opportunities;
  • In collaboration with HR, manage recruitment, induction, training, mentoring and review of all Aquatic Services Team staff and contractors associated with the programs;
  • In collaboration with the Marketing Portfolio Manager, identify key customer markets and develop the annual marketing & promotional plan to increase market share;


Operational Management
  • Oversee and manage all aquatic services, the learn to swim, swim squad, swim club and lifeguard programs within SAC;
  • In conjunction with the Venue Manager, S&A develop, implement and monitor annual operation and capital budgets including annual performance targets for each program work area and ensure alignment with the University procurement guidelines;
  • In conjunction with the Manager, Operations oversee and manage the pool plant operations at the SAC;
  • Develop and lead comprehensive strategies to maximise customer retention;
  • Ensure the delivery of high quality services in key program areas including but not limited to learn to swim, swim squads, swim club and lifeguards and customer service;
  • Develop and implement systems and processes that facilitate high levels of service delivery and achieve impressive levels of customer satisfaction;
  • Continually evaluate programs to meet customer expectations;
  • Maintain a strong knowledge of industry activity and trends to ensure continued relevance to our University communities;
  • Identify, evaluate and mitigate any potential and/or escalated WHS, reputation and brand risks;
  • Comply with relevant EEO and WHS regulations; and
  • Perform any other duties as required and appropriate for this classification.
  
To be successful, you will need to –  
  • Clearly demonstrate that you have experience leading and developing teams
  • Strong written & oral skills
  • Excellent interpersonal, communication and negotiation skills
  • Experience in the design, delivery and assessment of community programs
  • Excellent interpersonal, communication and negotiation skills 
You will be expected to have –   
  • A minimum of a Degree in Sport & Recreation Management/Business or related fields or a minimum of three (3) years’ experience in a senior management role preferably in the aquatics environment;
  • Awareness of the unique challenges associated with providing commercial programs and services in a university environment;
  • Experience in the design, delivery and assessment of community programs;
  • Extensive knowledge and experience in the aquatics industry or related field;
  • A NSW Working with Children Check.
 
  Desirable- 
  • Experience working within a University environment
  • Ability to predict and adapt business operations to future market trends
  • Ability to remain effective in an ever-changing environment.
 
APPLY NOW
To have a confidential discussion and find out more about this exciting opportunity, contact Paul Bruce from Left Field Sports Solutions on 0407 426 592.

A detailed Position Description is available please email – paul@leftfieldsportssolutions.com.au
  
In submitting your application please include the following;
  • a covering letter
  • your resume
  • provide an indication of the remuneration you are expecting
Please submit your application via the following link –
https://leftfieldsportssolutions.com.au/our-services/recruitment/

Applications close at 5:00pm – 13 September 2018

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